Creative Cloud Desktop app is stuck updating. I just bought Photoshop, but in order to download it, my Creative Cloud desktop app must update. When I do however, it always gets stuck a ways in. The first time it got stuck at 0%, the second at 73%. Both times it got to these numbers than just stopped. Photoshop creative cloud free download - Adobe Creative Cloud, Adobe Creative Cloud for Education, Adobe Photoshop CC, and many more programs. Jun 10, 2020. Learn how to download and install the Creative Cloud desktop app. Learn how you can manage your apps and services with the Creative Cloud desktop app. Go to the Creative Cloud website.
Is your Creative Cloud app, such as Photoshop, Illustrator, or Premiere Pro, taking too long to install? Try the steps below if the installation seems to be stuck or frozen.
Getting an error wheninstalling or updating Creative Cloud apps?Find solutions to common download, install, or update errors.
The Creative Cloud desktop app manages the installation of Creative Cloud apps, such as Photoshop, Illustrator, and Premiere Pro. If the installation seems stuck or frozen, repairing the Creative Cloud desktop app usually fixes the issue.
Creative Cloud For Mac
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Close all your Creative Cloud apps and make sure you're connected to the Internet.
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Download the Creative Cloud desktop app uninstaller for your operating system.
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Double-click the .zip file and then double-click Creative Cloud Uninstaller.
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(macOS) If prompted to open the file, click Open and then enter your Apple system password.
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Once the Creative Cloud desktop app is repaired, open it and install your app. (You may be prompted to sign in first.)
Creative Cloud Free Download
If you still can't install your app, try using the uninstaller again to fully uninstall the Creative Cloud desktop app.
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Double-click the Creative Cloud uninstaller from step 2 above.
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Once the uninstallation completes, click Close. Then reinstall your Creative Cloud app from the Creative Cloud website.
If the installation of your Creative Cloud app is still stuck, try our advanced troubleshooting steps.